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Posted the last 3 chapters of my brain tumor story. It is finally done. http://bit.ly/c0aNWJ
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Put up a new review of a "killer" florida link tenor mouthpiece with sound clips. http://bit.ly/dzS2AG
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Posted a new review of a Ponzol Stainless Steel M2 Tenor Mouthpiece at http://bit.ly/brBg2Z
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As the site has grown since I started it in 2005 I have made numerous changes and additions to it. Because of all these changes and additions I thought it would be good to start a F.A.Q. section to deal with some of the most common questions I receive about myself and the Neffmusic site. 1. What does it mean to have a "subscription"? That means that every month,3 months,6 months,1 year, you will send me payment to have access to 4 lessons from the "Member's Area" per month for the time period of the subscription. You set up the subscription through your paypal account so if you don't have one, you will have to open one to become a member. Click here to start a subscription through paypal.
2. Now that I have a subscription......how do I get my lessons?
As a paid NeffMusic member you are entitled to 4 lessons a month as part of your membership.
To get your lessons every month: 1. Log in to the site if you are not already.. 2. Click on the "Monthly Lessons" tab under "Member's Area on the top left of the site. 3. Browse the lessons and select the ones you want to download. Once you select a lesson you cannot deselect it so make sure it is the one you want. 4. Click on the lesson and download it immediately. You can order one at a time or all four at once. 5. The "Monthly Lesson" page keeps track of what you have ordered during the current month. On the first of the next month it resets so you can order four more lessons. 6. If you would like more lessons than your 4 just go to the Neffmusic Store and purchase them separately. Canceling your membership is easy. Just go to your paypal account and find the last payment you made to Neffmusic.com. Click on details. You should see a subscription item number. Click on this and it will bring you to the details of your subscription. There will be an option on this page to cancel your membership. Cancelling your membership early does not entitle you to a refund, it just stops the subscription from being renewed.
4. I tried to subscribe but it won't take my email address. It says it's already registered on the site. How do I subscribe?
This is happening because you have already registered on the site in the past. Probably when you purchased a product from the NeffMusic store or if you had a subscription in the past. Here is how to resubscribe. It is very easy!:
1. Log in at the home page of www.neffmusic.com with your username and password. 2. Click on "My Account" in the right hand column under the Member's Area. 3. On your Profile page click on "Subscription" and Re-Subscribe 5. I was really busy last month and forgot to order my lessons. Can I still get them?
No. Think of your membership as similar to a gym membership. You may pay for a gym membership but then you have to make sure you go and use the facilities. The same goes for here. If you pay your monthly membership you can come and download 4 lessons of your choosing every month at a great price. It is your responsibility to make sure you get the lessons when they are available.
I created the Forum as a information center for the members to post thoughts and feedback about the lessons and the site. The more members can use this tool the better the lessons will be. I thought of the idea because I was getting so many emails everyday asking for specific lessons, questions about lessons or suggestions for the site that I was having trouble keeping track of everything. My hope for the forum is that everyone will use it and all the great ideas will be located in one spot for me to go to as a resource. If you have any thoughts or suggestions or if anything is confusing or hard to understand please post there so I can know about it. The more I hear from you the better I can make this site for everyone.
7. Do I need anything to be able to play or watch the lessons?
All of the lessons are either in audio format(mp3) or Video format(.mov). To play the mp3's you will need any standard mp3 player like itunes or Windows Media Player (There are many others out there.) To play the videos you will nedd Apple's Quicktime. It is a free program that you can download.
8. Once I have the lessons do they expire or self destruct after a period of time?
No, once you download the lessons they are yours to keep. It is your responsibility to make sure you have backups of them in case your computer crashes or some other catatrophy occurs.
9. Can I share these with all my friends, family and strangers that I meet?
Please, please do not do this. I don't mind if you let someone check out a lesson to show them what they are about but please do not share my hard work with others. If they are interested please refer them to this site so they can purchase the lessons themselves. All the lessons and materials are copyrighted by NeffMusic.
10. I use to be a member and want to resubscribe but it won't let me. How do i resubscribe?
Resubscribing is easy. Just log in on the home page with your username and password. Then click on "My Account" in the right hand column. Click on "Subscriptions" and it will give you an option to resubscribe.......Easy!
11. I have all your books and lessons.......now what do I do?
Practice!!!!
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